Effective date: September 11, 2025
Effective date: July 1, 2018
Updated date: August 5, 2025
Getgoing.ca (“us”, “we”, or “our”) operates the https://www.getgoing.ca/ website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.getgoing.ca/
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Authorization
By submitting our application, you certify that all information herein is true and complete. You authorize GetGoing and/or our agents/affiliates to obtain any and all credit information from any sources deemed appropriate. By using GetGoing.ca and/or our agents/affiliates to communicate with you by phone, email, text or any social media platforms. You can withdraw your consent at any time by notifying us or by using the unsubscribe option on any of our electronic messages. You authorize GetGoing.ca and/or our agents/affiliates to provide reports on the status of your application, including information concerning whether you pre-qualify for a loan or not, which lender’s loan offer (if any) you choose to accept, whether your application for credit is denied, and whether you accept a loan from that lender. You authorize GetGoing.ca and/or our agents/affiliates to communicate with you by email. You authorize GetGoing.ca to sell to one or more person or organization, car dealerships any or all of which may conduct independent searches in relation to your Personal Information. You authorize GetGoing.ca and/or our agents/affiliates sell and/or otherwise disclose this Personal information to other wholesale lead providers or motor vehicle dealerships which may be able to assist you in purchasing a vehicle.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
Getgoing.ca uses the collected data for various purposes:
To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues
To comply with legal obligations
PIPEDA Compliance
As a Canadian company, GetGoing.ca is subject to the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, we are committed to ensuring the protection of your personal information and handling it responsibly. This includes:
Obtaining your consent before collecting, using, or disclosing your personal information
Allowing you access to your personal data upon request
Ensuring your data is collected only for reasonable purposes related to the services we provide
Providing you with clear information about how your data is handled and stored
Complying with requests to correct or delete inaccurate information, subject to legal requirements
If you have concerns regarding our handling of your personal information or if you feel that we are not complying with PIPEDA, you may contact the Office of the Privacy Commissioner of Canada (OPC) for further assistance.
Canadian Anti-Spam Law (CASL) Compliance
We comply with the Canadian Anti-Spam Law (CASL), which governs the sending of commercial electronic messages (CEMs). As part of CASL compliance, we:
- Obtain express consent before sending any marketing or promotional emails or messages
- Provide a clear and easy-to-use unsubscribe mechanism in all electronic messages
- Include our contact information and company details in all communications
- Respect the preferences of individuals who withdraw consent for receiving messages
- Ensure that messages are not misleading in any way, including the subject line and content
- No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service,is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- If you no longer wish to receive communications from us, you may opt out at any time by clicking the “unsubscribe” link in our emails and texts or by contacting us at [email protected].
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
By submitting information to us, you consent to such transfers, which will be conducted in accordance with applicable privacy laws and with adequate safeguards in place.
Getgoing.ca will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
Getgoing.ca may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Getgoing.ca
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
We take the security of your personal data seriously and implement various technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure. While we strive to use industry-standard practices to protect your personal data, we cannot guarantee its absolute security.
Here are the steps we take to secure your data:
Encryption
All personal data transmitted between your browser and our servers is encrypted using Secure Sockets Layer (SSL) technology. This ensures that any data exchanged with us is protected from interception during transmission. Additionally, sensitive data such as payment information (if applicable) is stored in an encrypted format, using encryption protocols like AES (Advanced Encryption Standard) for added security.
Access Control
We limit access to your personal data to only those employees, contractors, and third-party service providers who need the information to perform their job functions. We enforce strict access control measures such as multi-factor authentication (MFA) for employees, role-based access control (RBAC), and regular reviews of permissions and access logs.
Data Anonymization and Pseudonymization
Where applicable, we employ data anonymization or pseudonymization techniques to further protect personal data, ensuring that individual information is not easily traced back to any one person, particularly in cases of analytics or data reporting.
Firewalls and Intrusion Detection Systems
Our systems are protected by robust firewalls that monitor and control incoming and outgoing network traffic based on predetermined security rules. We also utilize intrusion detection systems (IDS) to detect and respond to suspicious activities or potential breaches.
Regular Security Audits
We perform regular internal and third-party security audits and vulnerability assessments to identify potential weaknesses in our systems. By proactively identifying and addressing security vulnerabilities, we can prevent potential data breaches before they occur.
Data Backup and Recovery
We maintain regular backups of our data and ensure that they are securely stored and encrypted. In the event of a data loss incident, our disaster recovery plan ensures that we can restore essential services quickly and with minimal disruption.
Breach Detection and Incident Response
In the unlikely event of a data breach, we have a detailed incident response plan in place to contain and mitigate any damage. If your data is involved in a breach, we will notify you promptly in accordance with legal requirements, and provide information about the nature of the breach, the data affected, and any steps you can take to protect yourself.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]
